A lessee in arrears only has limited rights to challenge the reasonableness of a service charge. Once a service charge or administration charge has been admitted, or determined as reasonable, the lessee must pay or forfeit their property to the landlord.
Most leases provide that the lessee in default pays all of our fees.
Often it will be that the lessee can’t pay. If that is the case then we will probably be able to obtain payment arrears and our costs from the mortgagee.
If we advise you to proceed with a claim for service charge arrears we will be willing to recover them for you on a no win no fee basis.