Employment Tribunal Claims Solicitors

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The risk of an employee bringing a claim to the Employment Tribunal is something that causes considerable worry to many employers – but it is often an unfounded fear. When employers closely follow the rules of best practice and ACAS (The Advisory, Conciliation and Arbitration Service) guidelines for employment, the risk that an employee will have grounds to bring a tribunal claim against them is very low.

Of course, there are rare cases in which a claim is made despite the employer’s best efforts to do everything correctly. This can cause strain to the employer, as even if they win, they normally cannot recover the costs.

Helix Law’s experienced employment solicitors can guide employers through tribunal processes with minimal costs, offering fixed or even conditional fees. It’s essential that employers seek strong legal counsel as soon as possible when a claim arises: this can help them secure a quick resolution and saves our clients both money and time.

If you have received notification of a claim made against you, contact us today to discuss your situation and begin its resolution.

How Employers Can Defend Against Tribunal Claims

Employers who follow ACAS guidelines and employment best practice have the best defence – though as we explained, this doesn’t mean you won’t ever end up disputing a tribunal claim.

All employers should be prepared for the eventuality that an employee may raise an issue against them, such as discrimination or unfair dismissal. The best thing an employer can do at this point is to speak with experienced employment lawyers immediately.
Helix Law can help you through the entire tribunal process, which entails:

  • Responding to the claim
  • Preparing for tribunal
  • Attending the tribunal

We also take steps to help you potentially settle the dispute in its early stages. Employees and employers are required by law to try to settle the dispute through ACAS before taking the matter to tribunal. Where possible, our solicitors will aim for resolution at this stage.

If the case reaches tribunal and you are unsuccessful, you will likely have to pay compensation as well as your own legal costs, or you can decide to appeal the decision. However, appeals can be expensive and risky, it’s better to get good legal advice early on.

Responding to a Claim

It is mandatory that employees contact ACAS to begin early conciliation proceedings before their claim can be heard by the Employment Tribunal. Therefore, often the first official notification you will receive of a claim will be from the ACAS officer assigned to the case.

We recommend at this stage that you engage with settlement negotiations with ACAS and the claimant. If you do not, the claimant may take their case straight to tribunal.

If you receive notice of a claim without having been through ACAS settlement negotiations, this should be included in your response, as this could affect the case’s outcome.

You are required to respond to any claim within 28 days using form ET3 – you may also respond online. If it is not possible for you to respond within this timeframe, you may request extra time. Be careful before requesting extra time, you will need a good reason. If you fail to respond at all, the claimant can automatically win their case.

Contact Helix Law at the earliest opportunity after receiving a notice – the more time is on your side, the better chance you have of disposing of the matter at the lowest possible costs – a stitch in time saves nine.

Before Tribunal

An employment judge will review the claim and response and decide whether the case should go to tribunal.

If the case progresses to a hearing, you will be given a minimum of 14 days to evidence your defence, including the gathering of documents and witness statements. At this point, you will receive details of the proposed compensation (should you lose) and a Case Management Order, which is a schedule laying out dates for the submission of key documents and witness statements.

You may need to attend a preliminary hearing, where you will review the case and be given a designated date and time for the tribunal hearing. You will also be provided with details of what you will need to bring and prepare. It’s important that you inform your lawyer of all details as soon as possible, so they can work with you to get preparations underway for the tribunal hearing.

It is worth bearing in mind that a settlement may be negotiated with the employee at any point before the case reaches tribunal. If an opportunity for an early settlement arises, Helix Law can help you avoid going through tribunal.

The two main factors for preparation are:

  • Documents: relevant documents such as payslips, contracts and pension scheme details may be presented as evidence in the case. The employee can request documents from you, which you may be obliged to provide if they are relevant to the case, and you may request the same from them.
  • Witnesses: you may call upon witnesses to strengthen your defence if applicable. Witnesses can participate either by appearing at the tribunal or by giving a signed and written statement. If a key witness refuses to participate, you can make a court application to order them to appear or provide a statement. Before compelling a witness you should think careful about what a reluctant witness may say – they may do more harm than good if they do not want to be there.

These preparations must be made as soon as possible to avoid missing evidence or problems with witnesses. Speak with Helix Law to ensure your defence is as strong as it can be.

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I spoke to Fiona Wheeler about my difficult situation. She gave me clear, concise and professional advice and was even kind enough to send me some useful literature. Thank you for help and services today.
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What Happens at Tribunal

You can choose to present your case yourself, or you can instruct a lawyer to be your representative and conduct the case on your behalf. Helix Law’s highly trained and experienced employment lawyers have seen many employers through tribunal proceedings, and are happy to represent you in a tribunal case.

When the tribunal hearing is underway, both parties will have to outline their positions and will answer questions from the judge. The complainant may put forward questions to you as well. You may question the complainant and any witnesses present.

When your case is presented, it is important that you or your lawyer highlight these areas (if applicable) in order to defend your position:

  • False claims in the complainant’s statement
  • Explain the wider context of the circumstances in which the claim arose – such as events surrounding the incident and all relevant evidence to support this
  • Offer a compromise
  • Put your case to the claimant and their witnesses

Once the cases of both parties have been presented, the judge will deliberate, and a decision may be made on the same day or in the days following – if the latter happens, you’re likely to be notified of the outcome by post.

After Tribunal

If you win the case, it’s unlikely that you will be able to recoup your legal expenses. However, if the complainant is considered to have acted unreasonably, you may be awarded some compensation towards your fees. For this, though, you will need to make an application to the tribunal (a process that our lawyers can assist with). The tribunal is reluctant to find a claimant unreasonable and so their conduct needs to be very bad indeed.

If you are unsuccessful and the employee is awarded compensation, there are a variety of consequences you might face, including:

  • Paying the employee a sum of compensation decided by the judge
  • Paying the employee’s tribunal expenses and witness expenses
  • Paying damages and/or loss of earnings to the employee
  • Having to reimburse any benefits they had to claim as a result of the issue
  • Being ordered to reinstate their job

The total cost demanded from you is usually calculated by considering the total financial loss to the employee caused by you, plus interest which begins to accrue from the day of the judgment. Payments made in full within 14 days of the judgment do not need to pay interest.

If you wish to appeal the decision, make sure you have been advised to do by your legal team – weak appeals can end up costing you more. Consult with Helix Law’s employment solicitors before deciding to make an appeal. If you have a strong case for appeal, you must put a request in writing to the tribunal within 14 days of the decision asking for a revision and the reasons for this request.

If you believe that a legal mistake was made during the proceedings, you may contact the Employment Appeal Tribunal. Again, this is something we strongly advise guidance with, and our team is happy to help.

How Much Are Tribunal Costs?

Ultimately, the costs incurred by defending an employment tribunal claim depend on the type of claim – speak with Helix Law today to determine how much you might pay in costs and tribunal fees.

Whichever type of tribunal you go through or the outcome of your case, we’re committed to advising you through your proceedings while minimizing your costs. We can offer fixed or sometimes conditional fees, dependant on your case and circumstances. The key to saving as much money as possible, though, is to act fast when you are made aware of a claim.

You can contact us to find out more about employment tribunal claims either by filling out our online form, calling us on 0345 314 2044, or emailing [email protected]. We’ll get back to you as soon as possible to ensure a speedy resolution can be reached.

What is an Employment Tribunal?

An employment  is a legal hearing to resolve  between employers and employees. In England and Wales, employment tribunals are an alternative to going to . Employment tribunals are independent but are part of the legal system and have the power to decide legal  between employers and employees. Most employment-related disputes that cannot be resolved through mediation will be heard at an employment tribunal. 

Employment tribunals can hear all types of work-related disputes over employment rights, such as unfair dismissal, discrimination claims based on gender, race or disability, and redundancy claims. These are the most common causes of a hearing, but there are plenty of others. 

Alternative mediation and early conciliation routes via advice services such as ACAS — The Advisory, Conciliation and  Service — can help settle claims before resorting to an employment tribunal.

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What’re The Costs of Employment Tribunals?

One of the big attractions of using an employment tribunal rather than going to court is that the employee is not automatically liable for paying the employer’s legal costs if they lose the case. Data shows that employment tribunals ordered the employee to pay the employer’s costs in less than 1% of cases. Despite costs rarely being awarded to employers, the threat to apply for a costs order is often used as a tactic against the employee to persuade them to accept a lower offer or drop the case.

An employee is more likely to risk a costs order if the case they bring is hopeless or malicious. Or if they change their mind and withdraw from the tribunal process after the employer has incurred expenses compiling their case. 

Many employees and employers will take legal advice to represent their interests at a tribunal hearing, although some cases are made by the employee acting on their own behalf. It is not essential to have a legal adviser, but it may be recommended in complex cases and disputes.

There used to be a fee payable to to bring a claim before an employment tribunal, but fees were abolished in July 2017 after the Supreme Court ruled that charging for access to tribunals was unlawful.

What Happens if I Lose an Employment Tribunal?

The outcome of an employment tribunal is called ‘the judgement’. The tribunal may not render judgement on the day of the hearing. 

If the employee, ‘the claimant’, is successful, the tribunal has several options. These include reinstating the employee in their original job or re-engagement: remaining with the same employer but in a new role. For understandable reasons, reinstatement and re-engagement are rare. More commonly, the tribunal awards compensation to the claimant, and the employer must pay it.

If you lose an employment tribunal claim to the employer, there will not be a compensation payment for the loss you believe you have suffered. If the employee follows the due process of law, it is very unlikely that they will have to pay the employer’s legal costs — unless the case revealed that the employee lied or brought a malicious claim.

An employee who has lost their tribunal case can ask the court to reconsider the decision. There is a time limit of 14 days for the employee or claimant to write the tribunal office requesting that the decision be reviewed. The claimant must provide a valid reason — such as new evidence coming to light.

There is a route to appeal the tribunal’s decision within 42 days of the judgement. But there must be an error of law present in the tribunal’s decision for this to be worthwhile. If you haven’t taken legal advice, it is highly recommended that you do so before deciding whether or not you should appeal the tribunal’s decision.

Conclusion

An employment tribunal is a safe and effective way of resolving employment disputes that early mediation services like ACAS can’t fix. 

Win or lose, the employee is unlikely to suffer the penalty of the employer’s costs. Reinstatement or re-engagement is also unlikely if the claim is successful — even in cases of unfair dismissal. 

The most common award is a payment of financial compensation. Taking legal advice at an early stage can help an employee best direct their claim to a successful outcome.

Key Contacts

Fiona Wheeler
Solicitor
0345 314 2044
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Sam Packwood
Solicitor
0345 314 2044
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Outstanding Reviews from Real Business People

Absolutely delighted with the detailed response given to a simple question. Based on that alone, I feel that Fiona has my back and I am in safe hands.
Google Review
Great prompt service with fantastic advice from Fiona. Would highly recommend.
Google Review
I spoke to Fiona Wheeler about my difficult situation. She gave me clear, concise and professional advice and was even kind enough to send me some useful literature. Thank you for help and services today.
Google Review
Great company. Fiona was such a helpful lady and helped to understand my query and followed up with an email without having mentioned any fees at that point! Very grateful for the advice and will use again should the need arise. Thank you!
Google Review

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People frequently tell us that we’re approachable and offer great advice.

They also tell us most solicitors are hard to get hold of whereas we’re happy to listen. The reason for this is that we value long term relationships and we’re happy to speak with business people, to invest our time in understanding your business and whatever your concerns are. Only at that point can we understand whether we’re the right people to help you.